8 Software ERP E-commerce Terbaik di Indonesia 2025
Software ERP untuk e-commerce adalah sistem yang dirancang untuk mengintegrasikan berbagai aktivitas utama dalam bisnis online, seperti manajemen pesanan, stok, logistik, pelanggan, hingga keuangan, dalam satu platform yang terpadu.
Meskipun demikian, tidak semua ERP cocok untuk ekosistem e-commerce yang dinamis. Setiap toko online memiliki kebutuhan serta skala operasional yang berbeda, sehingga pemilihan ERP yang tepat menjadi kunci untuk mendukung pertumbuhan bisnis dan memberikan pengalaman pelanggan yang optimal.
Untuk membantu Anda membuat keputusan yang lebih tepat, berikut kami rangkum 8 rekomendasi software ERP terbaik untuk e-commerce di Indonesia tahun 2025, lengkap dengan fitur andalan dan keunggulan masing-masing solusi.
List 8 Software ERP E-commerce Terbaik 2025
| Nama Fitur |  |  |  |  |  |  |  |  |
|---|---|---|---|---|---|---|---|---|
| Return & Refund Management | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ⚠️ |
| Inventory & Warehouse Management | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Produk & Katalog Management | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Omnichannel Order Management | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Customer Relationship Management | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Customer & Pricing Management | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Chat & Notifikasi Management | ✔️ | ✔️ | ✔️ | ✔️ | ⚠️ | ✔️ | ✔️ | ⚠️ |
| Financial Management | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Integration e-Commerce & Marketplace | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Analytic & Report Management | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
Keterangan:
✅ = Fully Supported ⚠️ = Partially supported / via third-party / customization ❌ = Not natively supported
Keunggulan Software ERP E-commerce
1. SAP S/4 Hana
| Business Size | |
|---|---|
| Enterprise (1000+ employees) | ✔️ |
| Medium Size (251-1000 employees) | ✔️ |
| Small Business (1-250 employees) | ❌ |
| Scalability | |
| Globalization / Localization | ✔️ |
| Multi-Language) | ✔️ |
| Mobile Compatibility | |
| Android App | ✔️ |
| iOS App | ✔️ |
| Web App | ✔️ |
| System Hosting | |
| Cloud-Based | ✔️ |
| On-Premise | ✔️ |
| Reporting and Analytics | |
| Business Intelligence / Analytics | ✔️ |
| Unified system – real time | ✔️ |
| Customizable | ✔️ |
| Document Management | ✔️ |
2. Oracle Netsuite
| Business Size | |
|---|---|
| Enterprise (1000+ employees) | ✔️ |
| Medium Size (251-1000 employees) | ✔️ |
| Small Business (1-250 employees) | ✔️ |
| Scalability | |
| Globalization / Localization | ✔️ |
| Multi-Language) | ✔️ |
| Mobile Compatibility | |
| Android App | ✔️ |
| iOS App | ✔️ |
| Web App | ✔️ |
| System Hosting | |
| Cloud-Based | ✔️ |
| On-Premise | ✔️ |
| Reporting and Analytics | |
| Business Intelligence / Analytics | ✔️ |
| Unified system – real time | ✔️ |
| Customizable | ✔️ |
| Document Management | ✔️ |
3. Acumatica
Acumatica ERP untuk e-commerce adalah solusi berbasis cloud yang dirancang untuk bisnis e-commerce kecil hingga menengah yang membutuhkan integrasi penuh antara platform penjualan online dan sistem backend. Acumatica sangat cocok untuk brand D2C, retailer multichannel, hingga distributor yang memperluas penjualannya melalui e-commerce.
| Business Size | |
|---|---|
| Enterprise (1000+ employees) | ✔️ |
| Medium Size (251-1000 employees) | ✔️ |
| Small Business (1-250 employees) | ✔️ |
| Scalability | |
| Globalization / Localization | ✔️ |
| Multi-Language) | ✔️ |
| Mobile Compatibility | |
| Android App | ✔️ |
| iOS App | ✔️ |
| Web App | ✔️ |
| System Hosting | |
| Cloud-Based | ✔️ |
| On-Premise | ✔️ |
| Reporting and Analytics | |
| Business Intelligence / Analytics | ✔️ |
| Unified system – real time | ✔️ |
| Customizable | ✔️ |
| Document Management | ✔️ |
4. Odoo
Odoo ERP untuk e-commerce adalah solusi modular berbasis cloud dan open-source yang dirancang untuk bisnis e-commerce kecil hingga menengah yang menginginkan sistem yang ringan, fleksibel, dan terintegrasi. Odoo sangat cocok untuk online store independen, brand direct-to-consumer (D2C), serta pelaku ritel yang menjual melalui platform digital.
| Business Size | |
|---|---|
| Enterprise (1000+ employees) | ✔️ |
| Medium Size (251-1000 employees) | ✔️ |
| Small Business (1-250 employees) | ✔️ |
| Scalability | |
| Globalization / Localization | ✔️ |
| Multi-Language) | ✔️ |
| Mobile Compatibility | |
| Android App | ✔️ |
| iOS App | ✔️ |
| Web App | ✔️ |
| System Hosting | |
| Cloud-Based | ✔️ |
| On-Premise | ✔️ |
| Reporting and Analytics | |
| Business Intelligence / Analytics | ✔️ |
| Unified system – real time | ✔️ |
| Customizable | ✔️ |
| Document Management | ✔️ |
5. SAP Business One
SAP Business One untuk bisnis e-commerce adalah solusi ERP yang ditujukan bagi perusahaan kecil hingga menengah yang menjalankan aktivitas penjualan online dan membutuhkan sistem terintegrasi antara manajemen pesanan, inventori, logistik, serta pelaporan keuangan. Software ini sangat sesuai untuk toko online di sektor seperti fashion, elektronik, makanan & minuman, dan perlengkapan rumah.
| Business Size | |
|---|---|
| Enterprise (1000+ employees) | ✔️ |
| Medium Size (251-1000 employees) | ✔️ |
| Small Business (1-250 employees) | ✔️ |
| Scalability | |
| Globalization / Localization | ✔️ |
| Multi-Language) | ✔️ |
| Mobile Compatibility | |
| Android App | ✔️ |
| iOS App | ✔️ |
| Web App | ✔️ |
| System Hosting | |
| Cloud-Based | ✔️ |
| On-Premise | ✔️ |
| Reporting and Analytics | |
| Business Intelligence / Analytics | ✔️ |
| Unified system – real time | ✔️ |
| Customizable | ✔️ |
| Document Management | ✔️ |
6. Microsoft Dynamic 365
Microsoft Dynamics 365 untuk bisnis e-commerce adalah platform ERP dan CRM terpadu yang dirancang untuk perusahaan skala menengah hingga besar yang menjalankan penjualan online multi-kanal, dengan kebutuhan akan sistem yang menghubungkan proses penjualan, inventori, layanan pelanggan, hingga analitik keuangan dalam satu ekosistem. Solusi ini sangat cocok bagi retailer online di bidang fashion, elektronik, perlengkapan rumah, hingga produk digital.
| Business Size | |
|---|---|
| Enterprise (1000+ employees) | ✔️ |
| Medium Size (251-1000 employees) | ✔️ |
| Small Business (1-250 employees) | ✔️ |
| Scalability | |
| Globalization / Localization | ✔️ |
| Multi-Language) | ✔️ |
| Mobile Compatibility | |
| Android App | ✔️ |
| iOS App | ✔️ |
| Web App | ✔️ |
| System Hosting | |
| Cloud-Based | ✔️ |
| On-Premise | ✔️ |
| Reporting and Analytics | |
| Business Intelligence / Analytics | ✔️ |
| Unified system – real time | ✔️ |
| Customizable | ✔️ |
| Document Management | ✔️ |
7. Brightpearl
Brightpearl adalah ERP berbasis cloud yang secara khusus dirancang untuk bisnis e-commerce dan retail omnichannel berskala kecil hingga menengah. Brightpearl sangat cocok untuk brand D2C, marketplace seller, dan retailer multichannel yang berjualan melalui platform seperti Shopify, Amazon, eBay, serta toko fisik.
| Business Size | |
|---|---|
| Enterprise (1000+ employees) | ✔️ |
| Medium Size (251-1000 employees) | ✔️ |
| Small Business (1-250 employees) | ✔️ |
| Scalability | |
| Globalization / Localization | ✔️ |
| Multi-Language) | ✔️ |
| Mobile Compatibility | |
| Android App | ✔️ |
| iOS App | ✔️ |
| Web App | ✔️ |
| System Hosting | |
| Cloud-Based | ✔️ |
| On-Premise | ✔️ |
| Reporting and Analytics | |
| Business Intelligence / Analytics | ✔️ |
| Unified system – real time | ✔️ |
| Customizable | ✔️ |
| Document Management | ✔️ |
8. Lightspeed
Lightspeed untuk bisnis e-commerce adalah solusi berbasis cloud yang dirancang untuk retailer kecil hingga menengah yang menggabungkan penjualan online dan offline dalam satu sistem yang terintegrasi, mencakup manajemen produk, hingga laporan penjualan. Platform ini sangat ideal untuk toko-toko di sektor fashion, makanan & minuman, perlengkapan rumah, serta barang-barang lifestyle.
| Business Size | |
|---|---|
| Enterprise (1000+ employees) | ✔️ |
| Medium Size (251-1000 employees) | ✔️ |
| Small Business (1-250 employees) | ✔️ |
| Scalability | |
| Globalization / Localization | ✔️ |
| Multi-Language) | ✔️ |
| Mobile Compatibility | |
| Android App | ✔️ |
| iOS App | ✔️ |
| Web App | ✔️ |
| System Hosting | |
| Cloud-Based | ✔️ |
| On-Premise | ✔️ |
| Reporting and Analytics | |
| Business Intelligence / Analytics | ✔️ |
| Unified system – real time | ✔️ |
| Customizable | ✔️ |
| Document Management | ✔️ |
Itulah rangkuman yang dapat membantu Anda dalam memilih software ERP yang paling tepat untuk menunjang operasional bisnis e-commerce Anda.
Pastikan Anda tetap mengikuti konten-konten kami berikutnya untuk mendapatkan wawasan terbaru seputar solusi ERP dan perkembangan teknologi e-commerce di Indonesia.
FAQ