6 Software Hotel Terbaik di Indonesia 2025
Software ERP untuk industri perhotelan dirancang untuk mengintegrasikan berbagai proses penting dalam operasional hotel, mulai dari manajemen reservasi, pengelolaan kamar, operasional housekeeping, pengadaan kebutuhan hotel, hingga laporan keuangan, ke dalam satu sistem yang saling terhubung.
Namun, tidak semua sistem ERP mampu menangani kompleksitas yang khas dalam operasional hotel. Setiap bisnis perhotelan memiliki kebutuhan layanan, jumlah kamar, dan skala operasional yang berbeda-beda, sehingga pemilihan ERP yang tepat sangat penting untuk meningkatkan efisiensi dan kualitas pelayanan.
Untuk membantu Anda membuat keputusan yang tepat, berikut kami sajikan 6 rekomendasi software ERP terbaik untuk sektor perhotelan di Indonesia tahun 2025, beserta fitur utama dan keunggulan dari masing-masing solusi.
List 6 Software Hotel Terbaik 2025
| Nama Fitur |  |  |  |  |  |  |
|---|---|---|---|---|---|---|
| Front Office / Reservation Management | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Channel Manager Integration | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Housekeeping Management | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Front Desk Dashboard | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Guest Profile Management | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Point of Sale (POS) Integration | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Rate Management & Dynamic Pricing | ⚠️ | ⚠️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Billing & Invoicing | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Reporting & Analytics | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| CRM & Guest Engagement | ✔️ | ✔️ | ✔️ | ⚠️ | ✔️ | ✔️ |
| Inventory & Procurement | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Staff Management & Shift Scheduling | ✔️ | ✔️ | ✔️ | ⚠️ | ✔️ | ✔️ |
| Maintenance / Engineering Module | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Multi-property Management | ✔️ | ✔️ | ✔️ | ⚠️ | ✔️ | ✔️ |
Keterangan:
✅ = Fully Supported ⚠️ = Partially supported / via third-party / customization ❌ = Not natively supported
Keunggulan Software Hotel
1. Acumatica
Acumatica adalah ERP berbasis cloud yang fleksibel dan dapat dikonfigurasi untuk hotel skala kecil hingga menengah, terutama yang membutuhkan sistem terintegrasi untuk operasional multi-departemen. Acumatica cocok digunakan oleh hotel independen, boutique hotel, dan grup hotel berkembang yang ingin mengelola operasi bisnisnya secara efisien dan terpadu dalam satu sistem cloud.
| Business Size | |
|---|---|
| Enterprise (1000+ employees) | ✔️ |
| Medium Size (251-1000 employees) | ✔️ |
| Small Business (1-250 employees) | ✔️ |
| Scalability | |
| Globalization / Localization | ✔️ |
| Multi-Language) | ✔️ |
| Mobile Compatibility | |
| Android App | ✔️ |
| iOS App | ✔️ |
| Web App | ✔️ |
| System Hosting | |
| Cloud-Based | ✔️ |
| On-Premise | ✔️ |
| Reporting and Analytics | |
| Business Intelligence / Analytics | ✔️ |
| Unified system – real time | ✔️ |
| Customizable | ✔️ |
| Document Management | ✔️ |
2. Hotel X-Pert
Hotel Xpert adalah software manajemen hotel berbasis cloud buatan Indonesia yang dirancang khusus untuk hotel skala kecil hingga menengah, termasuk guesthouse dan boutique hotel. Hotel Xpert sangat cocok untuk hotel independen, villa, dan properti hospitality lokal yang membutuhkan sistem praktis, hemat biaya, dan dapat diakses dari mana saja.
| Business Size | |
|---|---|
| Enterprise (1000+ employees) | ✔️ |
| Medium Size (251-1000 employees) | ✔️ |
| Small Business (1-250 employees) | ✔️ |
| Scalability | |
| Globalization / Localization | ✔️ |
| Multi-Language) | ✔️ |
| Mobile Compatibility | |
| Android App | ✔️ |
| iOS App | ✔️ |
| Web App | ✔️ |
| System Hosting | |
| Cloud-Based | ✔️ |
| On-Premise | ✔️ |
| Reporting and Analytics | |
| Business Intelligence / Analytics | ✔️ |
| Unified system – real time | ✔️ |
| Customizable | ✔️ |
| Document Management | ✔️ |
3. SAP S/4 Hana
| Business Size | |
|---|---|
| Enterprise (1000+ employees) | ✔️ |
| Medium Size (251-1000 employees) | ✔️ |
| Small Business (1-250 employees) | ❌ |
| Scalability | |
| Globalization / Localization | ✔️ |
| Multi-Language) | ✔️ |
| Mobile Compatibility | |
| Android App | ✔️ |
| iOS App | ✔️ |
| Web App | ✔️ |
| System Hosting | |
| Cloud-Based | ✔️ |
| On-Premise | ✔️ |
| Reporting and Analytics | |
| Business Intelligence / Analytics | ✔️ |
| Unified system – real time | ✔️ |
| Customizable | ✔️ |
| Document Management | ✔️ |
4. Oracle Netsuite
Oracle NetSuite adalah sistem ERP berbasis cloud yang dirancang untuk hotel skala menengah hingga besar, serta grup perhotelan yang mengelola banyak lokasi. NetSuite sangat cocok digunakan oleh grup hotel, resort terpadu, dan jaringan penginapan internasional yang memerlukan kontrol terpusat atas operasional yang tersebar di berbagai lokasi.
| Business Size | |
|---|---|
| Enterprise (1000+ employees) | ✔️ |
| Medium Size (251-1000 employees) | ✔️ |
| Small Business (1-250 employees) | ❌ |
| Scalability | |
| Globalization / Localization | ✔️ |
| Multi-Language) | ✔️ |
| Mobile Compatibility | |
| Android App | ✔️ |
| iOS App | ✔️ |
| Web App | ✔️ |
| System Hosting | |
| Cloud-Based | ✔️ |
| On-Premise | ✔️ |
| Reporting and Analytics | |
| Business Intelligence / Analytics | ✔️ |
| Unified system – real time | ✔️ |
| Customizable | ✔️ |
| Document Management | ✔️ |
5. eZee FrontDesk
eZee FrontDesk adalah sistem manajemen properti (PMS) berbasis desktop dan cloud yang dirancang untuk hotel skala kecil hingga menengah yang memerlukan kontrol penuh atas operasional harian. eZee FrontDesk cocok digunakan oleh hotel independen, boutique hotel, villa, resort kecil, dan penginapan wisata.
| Business Size | |
|---|---|
| Enterprise (1000+ employees) | ✔️ |
| Medium Size (251-1000 employees) | ✔️ |
| Small Business (1-250 employees) | ✔️ |
| Scalability | |
| Globalization / Localization | ✔️ |
| Multi-Language) | ✔️ |
| Mobile Compatibility | |
| Android App | ✔️ |
| iOS App | ✔️ |
| Web App | ✔️ |
| System Hosting | |
| Cloud-Based | ✔️ |
| On-Premise | ✔️ |
| Reporting and Analytics | |
| Business Intelligence / Analytics | ✔️ |
| Unified system – real time | ✔️ |
| Customizable | ✔️ |
| Document Management | ✔️ |
6. PowerPo
PowerPro adalah software hotel buatan Indonesia yang dirancang untuk hotel skala kecil hingga menengah, dengan fokus pada kemudahan operasional dan efisiensi manajemen front-office hingga back-office. PowerPro cocok digunakan oleh hotel domestik, guesthouse, resort, dan penginapan bisnis lokal yang membutuhkan solusi lengkap dalam satu platform tanpa biaya tinggi.
| Business Size | |
|---|---|
| Enterprise (1000+ employees) | ✔️ |
| Medium Size (251-1000 employees) | ✔️ |
| Small Business (1-250 employees) | ✔️ |
| Scalability | |
| Globalization / Localization | ✔️ |
| Multi-Language) | ✔️ |
| Mobile Compatibility | |
| Android App | ✔️ |
| iOS App | ✔️ |
| Web App | ✔️ |
| System Hosting | |
| Cloud-Based | ✔️ |
| On-Premise | ✔️ |
| Reporting and Analytics | |
| Business Intelligence / Analytics | ✔️ |
| Unified system – real time | ✔️ |
| Customizable | ✔️ |
| Document Management | ✔️ |
Demikian rangkuman yang dapat membantu Anda dalam memilih software ERP yang paling tepat untuk menunjang operasional bisnis perhotelan Anda.
Pastikan Anda tetap mengikuti konten-konten kami berikutnya untuk mendapatkan wawasan terbaru seputar solusi ERP dan perkembangan teknologi di industri hotel dan hospitality di Indonesia.
FAQ